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Terms and Conditions

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1. Introduction

These Terms and Conditions ("Terms") govern your use of the website and services provided by The Sleep Bug. By accessing this website or engaging our services, you agree to be bound by these Terms.

2. Services

The Sleep Bug provides baby and child sleep consulting services, including personalised sleep plans, consultations, and support. All services are provided for educational and informational purposes only.

3. No Medical Advice

Our services are not a substitute for medical advice, diagnosis, or treatment. Always seek the guidance of a qualified healthcare professional regarding any medical concerns about your child. We are not medical practitioners.

4. Client Responsibility

You acknowledge that:

  • Every child is different and results may vary

  • You are responsible for implementing any advice provided

  • You are responsible for your child’s safety, care, and wellbeing at all times

5. Use of Advice at Your Own Risk

By engaging our services, you acknowledge and agree that any advice, recommendations, or strategies provided are followed at your own risk.

While we aim to provide supportive and evidence-based guidance, we do not guarantee specific results and are not responsible for outcomes arising from the implementation of our advice.

6. Service Duration

Sleep consulting services provided by The Sleep Bug are limited to a maximum period of two (2) weeks unless otherwise agreed in writing.

If desired results are not achieved within this timeframe, The Sleep Bug is under no obligation to continue providing services beyond the agreed period.

7. Payments and Refunds

All fees must be paid in full prior to the commencement of services unless otherwise agreed.

Due to the nature of consulting services:

  • Payments are non-refundable

  • Exceptions may be made at our sole discretion

8. Cancellations and Rescheduling

A minimum of 24 hours’ notice is required to cancel or reschedule an appointment. Failure to provide sufficient notice may result in forfeiture of the session.

9. Intellectual Property

All materials provided, including sleep plans, guides, and resources, remain the intellectual property of The Sleep Bug.

You may not:

  • Copy, reproduce, or distribute materials

  • Share materials with third parties

  • Use materials for commercial purposes

10. Limitation of Liability

To the fullest extent permitted by law, The Sleep Bug is not liable for any loss, injury, or damage arising from the use of our services, including any indirect or consequential loss.

All services are used at your own risk.

11. Privacy

We are committed to protecting your privacy. Any personal information collected will be handled in accordance with our Privacy Policy.

12. Contact

For any questions regarding these Terms and Conditions, please contact The Sleep Bug via our website.

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